FREQUENTLY ASKED QUESTIONS
1. Finish adding your items to your shopping cart.
2. Click on the shopping cart icon on the top right corner of your screen.
3. If you see all the items you want in your cart then you can continue through our checkout by clicking on the orange "Checkout" button at the bottom of the page.
4. You will be transferred to our Customer Information page and will be prompted to enter your:
- Email address
- Shipping Address
5. If you have a valid discount code, you may enter it in the " Discount code" field. Be sure to click on the "Apply" button in order to have your discount activated and applied to your order.
6. Continue by clicking “Continue to Shipping” button. Please make sure you have input your shipping address correctly.
7. Choose your preferred shipping method. Once everything is completed, click on “Continue to Payment Method”.
8.rompted to enter in your payment details for your order.
9. Once you have completed the form, click on the "Complete Order" button. You will be brought to a screen that provides an order summary together with an on-screen order confirmation, as well as a second confirmation via e-mail.
10. If you encounter any difficulties during the checkout process, please feel free to contact our customer service team by sending us an email.
Due to difference in screen quality of devices there might be a slight variation in colors of some products.
The products will be exactly the same in physical appearance, functionality and dimensions as mentioned in the product description.
You will receive an email confirmation containing the Order Number and details of your purchase. Once your order has been shipped you will receive another email confirmation, your shipping confirmation email, which will contain your tracking number and other details regarding order status in it.
*We take 1-3 days to process an order.
In order to return an item please read our return policies.
In case of any product related issues you can reach us at firstname.lastname@example.org
Yes, of course. Just fill out the desired shipping address you want your order shipped to at checkout.
Yes. We take the upmost care with the information that you provide us when placing an order through our online store (or through any other means). The server that hosts our store encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.
Any information that you share with us is private and confidential. At no point will we share, rent, or sell your personal information without your consent, except as required by law.